Cynthia served as Project Director on the Academy’s Center for Disease Control (CDC) Human Resource Process Review. Currently, she leads the DOJ/OIG Project: Review of Civil Rights Division study team. Her extensive career at the Government Accountability Office includes serving as the Chief Human Capital Officer. Ms. Heckmann is a strategic advisor on numerous studies for the Partnership for Public Service. She holds a Masters of Public Administration from Northeastern University and a Bachelor of Arts from Simmons College. Cynthia also attended the Executive Fellow Program at Harvard University’s John F. Kennedy School of Government and Yale University’s School of Organization and Management.