This assessment evaluated and recommended enhancements to NTIA’s IT framework, ensuring it supports its operational and strategic needs efficiently. The Academy conducted the following activities as part of this study:
The Academy appointed a five-member Panel of Fellows to oversee and guide this study. Information on the Panel of Fellows and Study Team is provided in the Project Overview. A report with findings and recommendations was completed in March 2025.
The Panel provided a series of findings and recommendations for NTIA’s ITD to consider, addressing topics such as staffing, customer experience, budget, services, IT governance and management, investment management, financial reporting, IT contract and project management, systems, enterprise support operations, cybersecurity, and future state planning.
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Project Overview