Sarah (Sally) Jaggar is a Project Director and Fellow of the National Academy of Public Administration. She is Project Director on the Congressionally-mandated, 4 1/2-year long assessment of governance and management improvements at the National Nuclear Security Administration, a semi-autonomous agency within the Department of Energy. Also at NAPA, she was Senior Advisor on No Time to Wait: Building a Public Service for the 21st Century (Reports 1 and 2); on human-capital related projects at the Centers for Disease Control; and on the FEMA Flood Mapping project. She is also Senior Advisor for the Academy on its Agile Government initiatives. Prior to joining the Academy, Ms. Jaggar was a Senior Strategic Advisor at the Partnership for Public Service where she lead numerous projects leading to reports on cybersecurity, Civil Service reform, innovation, performance management and improvement, and especially on successful recruiting, hiring, and retention for federal agencies. Her career at the US Government Accountability Office included roles as Managing Director for Mission Support in the Human Capital Office; Managing Director for Health Financing and Public Health Issues; and Director of Operations in the Accounting and Information Management Division, among others. She holds a Masters degree from The American University and a Bachelors degree from Duke University.