Congress is now considering the Biden administration’s proposal to give the IRS long-term funding and other authorities with the goal of improving tax administration, reduce the tax gap, and strengthen customer service. To fully realize these benefits, the IRS will need to transform to make greater use of data and technology, rebuild its workforce, and revitalize its leadership cadre and culture. IRS transformation will require a true 21st century workforce, not just in terms of numbers but also in terms of skill sets and flexibilities.
Our first panel, moderated by NAPA Fellow Dr. Ron Sanders, former IRS Chief HR Officer and Associate Director of OPM, will explore these issues. Please access these read-ahead documents, written by Charles Rossotti, Dr. Ron Sanders, and Fred Forman to learn more.
The National Academy of Public Administration is sponsoring a series of 3 virtual, 90-minute forums (to be held on October 12, 19, and 26, 2021) that will gather experienced leaders and practitioners to provide advice to the Congress, the Administration, the Treasury Department, and the IRS on the challenges and issues that could be encountered in the transformation of the IRS. Each session will consist of a brief introduction by former IRS Commissioner Charles Rossotti to summarize the IRS's current situation, followed by 60 minutes of expert panel discussion led by a moderator and a 20-minute Q&A period. Panel 2 will be about the technology-enabled transformation of the IRS to improve taxpayers' services and significantly reduce the tax gap and Panel 3 will be about transforming the leadership and culture at IRS.