PODCAST: CROSSOVER: Management Matters x Governance Matters with Raphael Sonenshein: Changes, Charters and the Constitution Season 2 · Ep 43
Academy Study
The National Academy of Public Administration (the Academy), from 2002 to 2003, explored a model that held tremendous promise for meeting today’s challenges and achieving significant long-term results: the high-performance cross-sector partnership.
This effort demonstrated how the sectors, working together, can more effectively serve the public. It also showed that customer satisfaction, performance measurement, and accountability were more than buzzwords.
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