PODCAST: "The Future of Public Service" at Celebrating the American Public Servant with Sen. Tammy Duckworth, Mayor Muriel Bowser, Inspector General Michael Horowitz and Chief Master Sergeant of the Air Force JoAnne Bass Season 2 · Ep 42
Academy Study
The National Academy of Public Administration (the Academy), from 2002 to 2003, explored a model that held tremendous promise for meeting today’s challenges and achieving significant long-term results: the high-performance cross-sector partnership.
This effort demonstrated how the sectors, working together, can more effectively serve the public. It also showed that customer satisfaction, performance measurement, and accountability were more than buzzwords.