Two years before the Homeland Security watchdog office was caught up in controversies surrounding investigations into the Capitol attack, it sought help from a congressionally chartered nonprofit to address long-standing strategic planning, management and human capital issues.
The DHS inspector general office and the National Academy of Public Administration believe the academy’s work could have led to the office receiving improved scores on the annual Federal Employees Viewpoint Survey, which the Office of Personnel Management administers. The results for fiscal 2021 were released in April and, as it is customary, served as the basis for a good government group’s annual rankings where the watchdog office also saw improvements in the leadership, innovation and employee recognition categories this past year.