For three years, from 2001-2003, the Academy conducted a study for the Human Resources Management (HRM) Consortium of the challenges that face Federal managers in the 21st century.
Recognizing that their had not been a comprehensive and focused look at federal managers and their specific challenges and needs, the HRM Consortium sought to use this study to paint a picture of the behaviors, skills, and competencies of successful Federal managers in the 21st century.
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As a result of the study, the Academy produced five reports. The first four covered specific issues that arose during the study, including:
This fifth report integrated the findings, conclusions and recommendations of the first four reports, incorporated new developments and data available subsequent to their publication, and presented a comprehensive set of recommendations.
The Panel recommendations were organized around four topics:
The Panel found that there was an enormous gap between what is expected of federal leaders and what they are capable of delivering. Closing this gap was deemed essential to the fundamental well-being of the United States.