Skip to main content

Justice, Fairness, Inclusion, and Performance.

Grand Challenge

Modernize and Reinvigorate the PublicService

Management Matters Podcast

Grand Challenge: Modernize and Reinvigorate the PublicService
NAPA podcast-logo
Recruiting and Retaining Talent in Public Service with Ventris Gibson

Fellow: Ventris Gibson

Season: 1 Episode:111 | May 30, 2022

On this episode, we welcome Ventris Gibson , Deputy Director of the US Mint and Academy Fellow, to discuss her experiences in the federal government and local government hiring space and best practices to recruit...

Grand Challenge: Modernize and Reinvigorate the PublicService
NAPA podcast-logo
Improving the Customer Service Experience in Government with Martha Dorris

Fellow: Martha Dorris

Season: 1 Episode:110 | May 23, 2022

On this episode, we welcome Martha Dorris, Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer...

Grand Challenge: Modernize and Reinvigorate the PublicService
NAPA podcast-logo
No Time to Wait to Revamp the Public Service with Don Kettl

Fellow: Donald Kettl

Season: 1 Episode:108 | May 09, 2022

On this episode, we welcome Dr. Don Kettl, professor emeritus and former dean at the University of Maryland, former professor at the Lyndon B. Johnson School of Public Affairs, at the University of Texas at...

Back to Management Matters Podcast