Cross-Podcast: The Inside Storey with Tim Storey and Terry Gerton
Fellow: Teresa Gerton, Tim Storey
Season: 1 Episode:135 | November 21, 2022
This is a NCSL Hosted EpisodeHost Tim Storey, CEO of NCSL and Academy Fellow, sits down with Terry Gerton, president and CEO of the National Academy of Public Administration (NAPA), to discuss the critical role...
Recruiting and Retaining Talent in Public Service with Ventris Gibson
Fellow: Ventris Gibson
Season: 1 Episode:111 | May 30, 2022
On this episode, we welcome Ventris Gibson , Deputy Director of the US Mint and Academy Fellow, to discuss her experiences in the federal government and local government hiring space and best practices to recruit...
Improving the Customer Service Experience in Government with Martha Dorris
Fellow: Martha Dorris
Season: 1 Episode:110 | May 23, 2022
On this episode, we welcome Martha Dorris, Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer...
No Time to Wait to Revamp the Public Service with Don Kettl
Fellow: Donald Kettl
Season: 1 Episode:108 | May 09, 2022
On this episode, we welcome Dr. Don Kettl, professor emeritus and former dean at the University of Maryland, former professor at the Lyndon B. Johnson School of Public Affairs, at the University of Texas at...