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Improving the Customer Service Experience in Government with Martha Dorris

On this episode, we welcome Martha Dorris, Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer experience, and how some agile methods can help bring an organization closer to meeting the customer's needs. Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9 Music promoted by https://www.free-stock-music.com Cre...

May 23, 2022 Season 1 · Ep 110 31:52 Listen Now

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About This Episode

On this episode, we welcome Martha Dorris, Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer experience, and how some agile methods can help bring an organization closer to meeting the customer's needs.

Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
Music promoted by https://www.free-stock-music.com
Creative Commons Attribution 3.0 Unported License
https://creativecommons.org/licenses/by/3.0/deed.en_US

Episode Details

Published
Monday, May 23, 2022
Season
1
Episode
110
Duration
31:52
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