PODCAST: Announcing A New Partnership for Management Matters with James-Christian Blockwood Season 2 · Ep 50
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PODCAST: Announcing A New Partnership for Management Matters with James-Christian Blockwood Season 2 · Ep 50
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This originally aired on GovExec TV. Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven servic...
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This originally aired on GovExec TV.
Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery. In this episode of GovExec TV, discover how AI is reshaping government services.
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Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
Music promoted by https://www.free-stock-music.com
Creative Commons Attribution 3.0 Unported License
https://creativecommons.org/licenses/by/3.0/deed.en_
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October 21, 2026
We've got a special announcement this week: Management Matters will have a new partner going forward, Concourse! Management Matters will move to a weekly cadence next month, and every other week we'll be joined on the podcast by our new co-host, Concourse CEO Thomas Smyth. These episodes will focus on tech and innovation in government, as the AI Age brings public service and public administration into new frontiers. The podcast is also now available in a video format through YouTube, Spotif...
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