Podcast

Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services

This originally aired on GovExec TV. Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven servic...

February 10, 2025 41:49 Listen Now

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About This Episode

This originally aired on GovExec TV.

Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery. In this episode of GovExec TV, discover how AI is reshaping government services.

Panelists Include:

  • Wendy Bhagat
  • Martha Dorris
  • James McCament

Hosted by:

  • George Jackson



Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
Music promoted by https://www.free-stock-music.com
Creative Commons Attribution 3.0 Unported License
https://creativecommons.org/licenses/by/3.0/deed.en_

Episode Details

Published
Monday, February 10, 2025
Duration
41:49
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