Shared Services Seminar Series

October 2024

October 21, 2024

Grants Quality Service Management Office

September 2024

September 12, 2024

GAO’s Work on Government Efficiency and Effectiveness

August 2024

August 08, 2024

Advanced Technology Implementation

July 2024

July 10, 2024

FM QSMO Program Update Cargill’s Non-Traditional Shared Services Journey Perspectives on Shared Services from the Public & Private Sectors

June 2024

June 12, 2024

UNDP Shared Services Watch: International Shared Services Success Stories

May 2024

May 08, 2024

HR QSMO/HRLOB Program Update

April 2024

April 11, 2024

Financial Management Business Transformation (FMBT) Update to the Shared Services Forum SSLC April 2024

March 2023

March 14, 2024

Defense Finance and Accounting Service Bureau of the Fiscal Service QSMO Program Update

February 2024

February 08, 2024

Department of Transportation Enterprise Content Services Shared Services State of the Industry

January 2024

January 11, 2024

IBC Human Resources Directorate: Human Resource Management Systems Solution (HRMSS) GSA: Login.gov

December 2023

December 15, 2023

Department of the Treasury Federal HR Modernization Business Case Playbook Grants QSMO Fiscal Service

November 2023

November 09, 2023

Academy Shared Services Engagements

October 2023

October 12, 2023

FM QSMO Marketplace Update for the Shared Services Leadership Coalition Shared Services Small Investments Big Rewards

August 2023

August 10, 2023

Shared Services Placemat ICASS Good Governance Playbook

July 2023

July 13, 2023

Grants QSMO July 2023 Update Treasury's Payment Integrity Center Update

April 2023

April 13, 2023

FEMA Robotics Automation Financial Management Quality ServiceManagement Office

February 2023

February 09, 2023

ACT-IAC Emerging Technology Accelerator SSLC Grants QSMO

November 2022

November 10, 2022

OPM Human Resources Line of Business GSA Office of Information Technology Category

October 2022

October 13, 2022

Veteran's Affairs: Financial Management Business Transformation (FMBT) Overview Grants QSMO

September 2022

September 08, 2022

State of Tennessee-Shared services Overview HR QSMO Update

June 2022

June 09, 2022

Navy FM Modernization Recommendations for Transitioning Shared Services to Full Operational Capability Across the Federal Government

May 2022

May 12, 2022

DFAS Enterprise Risk Management Department of Transportation Shared Services OPM HR QSMO

April 2022

April 07, 2022

VA Enterprise Human Resources Information Services GSA Modernizing Rulemaking Shared Services Forum for Agency Implementation Leaders

March 2022

March 10, 2022

Grants QSMO Update OSSPI Performance Management Framework

February 2022

February 10, 2022

PRAC: Fighting Fraud in COVID-19 Relief Funding NAPA: Agile Practices for Federal Regulatory Agencies NASA's Proactive Supplier Engagement Process

December 2021

December 08, 2021

Bureau of the Fiscal Service: Initiating Business Transformation HR Modernization at the Social Security Administration

September 2021

September 16, 2021

Gannett Shared Services DFAS Robotics Processing Automation and Data Analytics

August 2021

August 07, 2021

Hampshire County Council UK Forum Business Standards

July 2021

July 08, 2021

Payment Integrity Center of Excellence: Promoting Payment Integrity Grants QSMO Massachusetts Health Connector Authority and DC Health Benefit Exchange Authority

June 2021

June 09, 2021

Canada Enterprise Approach Brochure Canada Placemat 3.0 QSMO Update June

May 2021

May 13, 2021

City of Boston Office of Human Resources DoD HR Contact Center Design Lessons Learned from the Past

April 2021

April 07, 2021

VA EHRIS Franchise Fund GSA Rulemaking Modernization

March 2021

March 10, 2021

Shared Services Forum_Creating & Supporting Mgmt Quality Improvement Learning Ctr.03_11_2021 Shared Services Forum_UN System Chart_03_11_2021 Shared Services Forum_Industry Panel_Accenture_03_11_2021 Shared Services Forum_Industry Panel_BGRS_03_11_2021 Shared Services Forum_Management Quality Task Force_03_11_2021 Shared Services Forum_UN Common System_03_11_2021

February 2021

February 11, 2021

Grants QSMO Overview Building an Agile Federal Government CISA QSMO Briefing

January 2021

January 14, 2021

Shared Services in Transition Bureau of the Fiscal Service: Financial Management Quality Service Management Office

December 2020

December 10, 2020

The New Imperative: Respond, Recover, Restructure: SAIC Change Leadership & Change Management Continuing the Drive Toward Shared Services: DOL SAIC COVID-19 Infographic

November 2020

November 12, 2020

DHS Financial Systems Modernization IBM Procurement Shared Service Transformation

October 2020

October 08, 2020

FMBT Strategic Landing Page VA FMBT Overview The Hershey Company: Challenge of Leadership GSA NewPay Program Update

September 2020

September 09, 2020

HUD Enterprise-Wide Shared Services Initiative GDIT Shared Services

August 2020

August 13, 2020

U.S. Department of Commerce Office of Financial Management: Business Applications Solution (BAS) Program Living Your Culture in a Crisis

July 2020

July 02, 2020

June 2020 Shared Services Forum

June 11, 2020

Washington Headquarters Services Human Resources Directorate: Agency Spotlight Liberty Source: Human Capital Cyber Quality Service Management Office Overview

May 2020 Shared Services Forum

May 14, 2020

Change Management: FPPS IT Modernization GGI Transformation

April 2020 Shared Services Forum

April 09, 2020

GSA New Pay CACI Shared Services Center Initiative

March 2020 Shared Services Forum

March 12, 2020

HHS Reinvents Shared Services HUD Shared Services Successes CISA Shared Services Forum Update

February 2020 Shared Services Forum

February 20, 2020

ICASS Presentation

January 2020 Shared Services Forum

January 16, 2020

HHS Presentation on Shared Services USMC Presentation on Shared Services

November 2019 Shared Services Forum

November 21, 2019

CIA Presentation on Shared Services

September 2019 Shared Services Forum

September 12, 2019

August 2019 Shared Services Forum

August 15, 2019

July 2019 Shared Services Forum

July 11, 2019

The Future of Work: The impact of modern HR digital solutions on HR organizations and the Federal workforce

March 18, 2019

The Presentation

The Future of Work: How emerging technology and innovation is shaping work, the workforce, and the workplace for Federal organizations

August 09, 2018

Session Whitepaper

The Acquisition of Federal Shared Services

July 19, 2018

Acquisition Challenges

Innovation in Federal HR Service Delivery: How Emerging Technologies Can Transform an Organization

June 21, 2018

HCMS Automation Powerpoint Whitepaper Presentation

Fiscal Accountability and Shared Services

May 24, 2018

Fiscal Accountability in Financial Management and Shared Services Download the Powerpoint

Governance Innovation - Busting the Myths Surrounding a Powerful Tool for Agency Reform

May 02, 2018

Shared Services and How a Strong Governance Process Works for Providers and Customers Download the Powerpoint

Busting the Myths Surrounding a Powerful Tool for Agency Reform

April 05, 2018

Seminar Report Download the Powerpoint Download the Busting the Myths Graphic

Shared Services: Why the Voice of the Customer Matters

January 01, 2018

the Final Report