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An Introduction to the Agile Government Center
May 08, 2025
Vision - A global network of governments, non-profits, foundations, academic institutions, and their private sector partners who adopt and implement agile government principles to provide goods and services that fully meet customer needs and build public trust.
The Problem - The United States has been beset with significant social, cultural, and technological changes for decades. The public sector has been slow to adapt to these changes and is often in a reactive mode. Against this backdrop, trust in the federal government has been declining for decades. Nearly two-thirds of those polled by the Gallup organization in September 2019 indicated that they had little or no trust in the federal government’s ability to handle domestic problems. By contrast, the public has more confidence in state and local governments, with Gallup finding that 72 percent of U.S. adults have a "great deal" or a "fair amount" of trust in their local government, and 63 percent believe the same about their state government.