Progress Under Pressure: Shining Light on Leadership, Transformation Planning, and Positive Outcomes at the Veterans Benefits Administration
Background On April 8, 2013, the National Academy of Public Administration hosted the Veterans Benefits Administration’s (VBA) Under Secretary for Benefits, Allison Hickey, as part of its Presidential Appointee Project …
https://napawash.org/news/progress-under-pressure-shining-light-on-leadership-transformation-planning