Paulette Goddard Professor of Public Service, Wagner School of Public Service, New York University; Nonresident Senior Fellow, Governance Studies, The Brookings Institution. Former Director, Center for Public Service and Douglas Dillon Senior Fellow, The Brookings Institution; Director, Public Policy, Pew Charitable Trusts; Professor of Public Administration, Director, Surviving Innovation Project, and Associate Dean, Hubert Humphrey Institute, University of Minnesota; Senior Advisor, National Commission on the Public Service (Volcker Commission); Special Advisor on Public Management, U.S. Senate Governmental Affairs Committee; Director of Studies, National Academy of Public Administration.
Academic